As a Hotel Assistant Volunteer, you will be vital to the smooth running of Crisis at Christmas. You will be a part of a team of volunteers who work on a wide variety of tasks including:
- ‘Welcome and Reception’ Greeting guests on arrival and getting them settled into the centre
- ‘Gap Duty’ where you will be looking after a part of the centre this is a great opportunity to get out a jigsaw or puzzle and start a chat with guests or other volunteers.
- ‘Meal Service’ could be table or buffet service of meals or serving teas, coffees and snacks
- ‘Neighbourhood Management’ cleaning, making sure the environment is tidy and safe, popping notes through guests doors
- ‘Help and Support’ you may be looking after salon or healthcare appointments or helping out with arts and crafts
- ‘Back of House’ supporting our QM’s with the centres stock, clearing rubbish and recycling, clothing store
- ‘Ad Hoc’ you might find you wrapping and delivering Christmas gifts in our hotels, supporting on trips to museums or our football tournament etc.
- Other duties as requested by Team Leader.
- Our night shift volunteers will ensure a peaceful environment so our guests can get a good nights sleep but may also be cleaning and preparing for the next day and chatting to guests who can't sleep.
- You will work in a pair at all times
- There will be a short briefing at the beginning and end of each shift which you must attend
Shift times
08:00 - 15:45
15:15 – 23:00
22:30 – 08:30
For this role there will be a minimum shift requirement of 2 shifts
- You will have the opportunity to be part of a volunteer led team making a real difference to the lives of people experiencing homelessness over the Christmas period
- The opportunity to share existing or develop new skills in a friendly and supportive environment
- Access to relevant Crisis at Christmas training events
- Support and advice from Crisis at Christmas staff team
- Experience in running activities
- A platform for building confidence
- Skills and knowledge in providing services for people experiencing homelessness
- Positive attitude and a general willingness to get involved
- Ability to follow instructions
- Communicate and collaborate effectively with team
- Be flexible to move around the centre as and when necessary
- Have a good understanding of the aims of Crisis at Christmas and how the project works with year-round Skylight services and realistic expectations of what can be accomplished within the Crisis at Christmas time period
- Be comfortable escalating any concerns to the Shift Team for a resolution
- Sensitivity to the issues and needs of people experiencing homelessness and help to deliver the CC services in a caring and inclusive manner
To apply, please head to the Crisis volunteering page
Similar Opportunities
We are dedicated to improving the emotional wellbeing of vulnerable young people. Free To Be supports children who have experienced complex disadvantage to change their stories, through therapeutic adventures and the power of the outdoors.
Childline is a unique service, valued greatly by the Young People who contact us. It provides a safe place for Young People to talk confidentially to our Volunteer Counsellors, an option that many of them do not have elsewhere.
Compassionate Neighbours is a social movement, founded by St Joseph’s Hospice in 2014, to help reduce loneliness and social isolation. CN are trained volunteers offering friendship & a listening ear.