Volunteer casework assistant - Citizens Advice Brent

What You'll Do: 

You will be able to

  • Take part in interview sessions
  • Be responsible for the follow up to interviews
  • Draft letters and appeals
  • Call clients and other external organisations e.g. the Triribunal Service, Department of Works & Pensions and the Home Office to check progress or negotiate decisions on a case
  • Gain experience in dealing with cases from start to finish.

 

Apply now by emailing our Office Manager at volunteering@cabrent.org.uk

Summary
Volunteering
Volunteer
Legal rights and advice
Brent
Skills you will develop: 
Communicating
Organisation
Using professional behaviours

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