Volunteer casework assistant - Citizens Advice Brent
What You'll Do:
You will be able to
- Take part in interview sessions
- Be responsible for the follow up to interviews
- Draft letters and appeals
- Call clients and other external organisations e.g. the Triribunal Service, Department of Works & Pensions and the Home Office to check progress or negotiate decisions on a case
- Gain experience in dealing with cases from start to finish.
Apply now by emailing our Office Manager at volunteering@cabrent.org.uk