As a phone support volunteer you'll be responsible for making friendly phonecalls to our patients to remind them of their appointments, and to encourage them to attend. You will also trouble-shoot any issues that patients may have, listen to their concerns and note down any issues they may have to be raised with the booking centre.
As a Friends volunteer you'll be able to provide small, but kind actions that go a long way for those living with eye conditions/visual impairment.
It'll give you a great sense of purpose and will give you experience and skills that can be transferred into any career path.
You'll learn a lot including interpersonal skills, and if onsite will gain experience of a hospital-setting.
We are looking for patient, calm and empathetic volunteers who are willing to support our patients.
Similar Opportunities
The Listening Place is a volunteer-led charity aiming to transform how we support people who feel suicidal. Our trained volunteers are part of a team delivering face-to-face, confidential, ongoing support to thousands of people each year.
You will be providing face-to-face or remote support through delivering HUK’s therapeutic 1-2-1 support program for people impacted by hoarding behaviour.
You will be delivering our telephone helpline model to people impacted by hoarding behaviour who may be facing a variety of situations including legal, financial, psychological and discriminatory abuse & neglect.
