- Create a Welcoming Environment, greeting attendees with warmth and a friendly attitude
- Help set up the space, including arranging seating, preparing refreshments, and creating an atmosphere that feels safe and comfortable.
- Encourage a sense of belonging and inclusion for all participants.
- Support tidy-up duties after the session.
- Be a calm, reassuring presence, offering empathetic listening without giving clinical or therapeutic advice.
- Support attendees to build confidence in attending groups and engaging with others.
- Maintain clear boundaries while being friendly and approachable.
- Report any concerns, incidents, or wellbeing issues to staff promptly.
- You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Warm, friendly, and approachable
- Good listening and communication skills
- Patient, empathetic, and calm under pressure
- Non judgemental attitude with respect for mental-health related challenges
- Reliable and able to maintain confidentiality
- Comfortable supporting small groups
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