Coffee Morning Volunteer - (Merton)
What You'll Do:
- Create a Welcoming Environment, greeting attendees with warmth and a friendly attitude
- Help set up the space, including arranging seating, preparing refreshments, and creating an atmosphere that feels safe and comfortable.
- Encourage a sense of belonging and inclusion for all participants.
- Support tidy-up duties after the session.
- Be a calm, reassuring presence, offering empathetic listening without giving clinical or therapeutic advice.
- Support attendees to build confidence in attending groups and engaging with others.
- Maintain clear boundaries while being friendly and approachable.
- Report any concerns, incidents, or wellbeing issues to staff promptly.
Why You'll Love It:
- You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
What You'll Learn:
You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
What We're Looking For:
- Warm, friendly, and approachable
- Good listening and communication skills
- Patient, empathetic, and calm under pressure
- Non judgemental attitude with respect for mental-health related challenges
- Reliable and able to maintain confidentiality
- Comfortable supporting small groups