North London Rape Crisis Helpline Volunteer - Solace
North London Rape Crisis provides advocacy support for those choosing to go through the criminal justice system, practical casework support to survivors who don’t want to report, as well as therapeutic support like counselling and groups. We also provide support to the friends and families of survivors.
The NLRC Helpline provides information about survivors’ options and referrals into our support services. We also offer callers up to an hour’s emotional support a week.
You will answer Helpline calls, which could be enquiries about our services, taking referrals, providing survivors with information to empower them to make informed decisions, or surivors needing a space to talk about how they're feeling.
This role also involves responding to professionals' enquiries and emails to our inbox, contacting supervisors on our waiting lsits to check in, and providing admin support.
As part of this role, you will have the opportunity to:
- Access to OCN Accredited training: Professionals Working in the Sexual Violence Sector. This training is idea for anyone looking to gain experience towards paid employment in this sector. The accreditation will be marked and awarded after successfully starting your volunteer role.
- Gain increased confidence and interpersonal skills
- You will be part of a support wider team with North London Rape Crisis
- Play a pivotal role in delivering services.
- Gain hands on experience in a dynamic charity working in the Violence against Women and Girls (VAWG) Sector.
- Work as part of a feminist organisation.
We will hold our training over the following dates:
- Friday 31st January 2025
- Saturday 1st February 2025
- Friday 7th February 2025
- Saturday 8th February 2025
We are looking for an approachable and empathetic volunteer who is:
- Passionate about feminist valeus and the rights of survivors, with a commitment to being non-judgmental and anti-discriminatory
- Has the ability to maintain confidentiality.
- Reliable, flexible with good time management
- Knowledgeable of sexual violence and its impact on women and children.
- Empathetic and self-reflective.
- Experienced in providing lsitening support, or are ready to develop those skills
We are looking for volunteers who can commit to 3 x 4 hour shifts a month, for roughly a year, for the following times:
- Mondays 10am – 2pm
- Tuesdays 10am – 1pm
- Wednesday 1pm – 5pm
- Thursdays 1pm – 5pm
- PLUS Tuesdays 6pm – 8pm (after 3 months of volunteering in person, as this shift is always remote.)
There is an option to move to volunteering remotely for all shifts after all training, shadowing and once you have completed 3 months of volunteering in person. We will also take into account whether the volunteer confirms that they have a private safe space and feel comfortable to do so.
How to apply
Please read the Volunteer Role Description before you attempt to fill out the application form.
Please complete the Volunteer Application Form and ensure you clearly state the role you are applying for.
Please complete the Volunteer Equality Monitoring Form.
Send the completed Application Form & Monitoring Form along with your current CV to volunteering@solacewomensaid.org.
Please note that our volunteer opportunities are open to women only (exempt under the Equality Act 2010, Schedule 9, Part 1), and that these volunteer roles are exempt from the rehabilitation of offenders act 1974 and subject to enhanced DBS checks where applicable.
Applications which are incomplete will not be reviewed. All our roles are during office hours only unless stated otherwise.
