Volunteer Food Hub Assistant
Key Responsibilities
Remote Support (Monday, Tuesday, Wednesday)
- Manage incoming phone calls and respond to emails related to Food Hub services.
- Address customer enquiries, manage scheduling, and coordinate food deliveries and collections.
- Perform administrative tasks, ensuring all queries are resolved in a timely and efficient manner.
- Provide support and cover for the Hub Manager on remote working days.
On-site Support (Alternate Thursdays)
- Assist with food distribution and manage related administrative tasks during a 4 ½ hour shift.
- Maintain cleanliness and organisation at the Food Hub, ensuring compliance with health and safety standards.
- Support stock management, including receiving deliveries and preparing for distribution.
- Assist with any scheduled in-person meetings or community appointments.
We are looking for an enthusiastic and well-organised Food Hub Assistant to support our community-driven food operations on a part-time basis. You will play a key role in assisting with both the day-to-day remote management and in-person activities at the Food Hub. Your role will include handling calls and emails from home on Mondays, Tuesdays, and Wednesdays, as well as providing in-person support at the Food Hub on alternate Thursdays. If you have strong communication skills, a food hygiene certification, and a passion for community work, this could be the perfect role for you!
Key Qualifications
- Food Hygiene Certification: Must have or be willing to obtain a valid food hygiene certificate before starting the role.
- Strong Communication Skills: Excellent written and verbal skills to manage phone and email enquiries effectively.
- Organisational Skills: Ability to handle multiple tasks, prioritise effectively, and work independently when remote.
- Flexibility: Available to work remotely on Mondays, Tuesdays, and Wednesdays, and attend the Food Hub for 4 ½ hours on alternate Thursdays.
- Team Player: Willingness to collaborate with the Food Hub team and assist with various tasks to ensure smooth operations.