Admin Volunteer
Our Volunteer Manager and Centre Managers will be your main point of contact and will set your volunteering tasks, but you may also be working with other members of our staff team and other volunteers. You will be joining a friendly and dynamic team, who are incredibly welcoming. Your responsibilites will include:
- Monitoring and inputting client feedback into our bespoke CRM database
- Speaking with clients and referral partners and booking clients in for appointments
- Sending donation thank you emails to our supporters
- Assisting with sending clothing parcels to our clients
- Assisting with our phone lines and other administrative tasks
Training and induction will take place on the job, but you will get a full and in depth introduction to our service delivery and database, as well as phone training. You will be working closely with the Service Delivery Team, who are always on hand to answer questions and teach you new things.
This is a great opportunity to develop your administrative and communication skills whilst working in an office environment. You will get to have face-to-face interaction with our clients and volunteers, and play a vital part helping unemployed women transform their lives.
- CRM database skills
- Communication skills (verbally and written)
- Data inputting skills