Call Centre Volunteer (Remote – from the comfort of your home)
Be the first port of call for our donors by joining our Supporter Relations team.
Key responsibilities include:
- Answering calls to take donations and respond to queries during live TV appeals
- General office administrative tasks
- Ensuring all calls are correctly dealt with and logged
- When required, informing callers of Islamic Relief’s history, vision and programmes
You'll need to be available for training & induction:
Wednesday 19th February, 6:30pm
Saturday 22nd February, 11:00am
The Live Appeals dates are:
Monday 24th February
Thursday 6th March
Sunday 16th March
Wednesday 26th March
To apply, you must complete your application by visiting: https://www.islamic-relief.org.uk/get-involved/volunteering/volunteering...
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Like all Citizens Advice offices, we rely on the talents and dedication of our volunteers to deliver a quality service, both in engaging face to face with clients and in helping keep the bureau running smoothly.
Your role will be to answer our telephone helpline and carry out an assessment of the issues presented by clients to help them find the information they need to solve their problems.
Are you a law student or graduate doing or recently completed the GDL, LPC or BVL and interested in gaining practical case management and interviewing skills? Volunteering for Citizens Advice Brent is for you!