Operations Manager

What You'll Do: 

Organisation: Children with Voices 

Location: Hackney, London 

Hours: 9 hours per week, over 3 days at the Hackney office Duration: Part-Time

 

Overview

Children with Voices, a dynamic children's charity based in Hackney, London, is seeking a dedicated and experienced Operations Manager to join our team. This pivotal role involves overseeing day-to-day operations, developing and optimising processes and systems, and supporting digital transformation initiatives to enhance organisational efficiency. The Operations Manager will work closely with the CEO, staff, and volunteers to facilitate smooth operations, modernise workflows, and drive the growth of the charity.

 

Responsibilities

Operations and Coordination

Coordinate day-to-day operations to ensure the smooth functioning of the organisation.

Provide guidance, support, and feedback to staff and volunteers to maximise their effectiveness.

Act as a liaison between different departments to facilitate effective communication and collaboration.

 

Process and Systems Development

Create and refine processes and systems to improve efficiency, using digital tools where appropriate.

Lead the implementation of digital transformation initiatives to modernise workflows and enhance operational effectiveness.

Monitor and assess existing systems, identifying opportunities for improvement and innovation.

 

Leadership and Training

Collaborate with the CEO to discuss organisational priorities, challenges, and opportunities.

Identify training needs for staff and volunteers, facilitating skill development in collaboration with the HR Manager.

Support the team in adopting new systems and technologies, providing training and guidance as needed.

 

Policy and Strategic Development

Contribute to the development and implementation of policies and procedures to enhance operational efficiency.

Assist in shaping strategic plans and initiatives to achieve organisational goals, with a focus on leveraging digital tools and methods.

Monitoring and Reporting

Track progress on delegated tasks to ensure timely completion.

Evaluate the impact of new processes and systems, reporting on successes and areas for improvement.

 

Promoting Organisational Values

Uphold and promote the values and ethos of Children with Voices in all interactions and activities.

Why You'll Love It: 

Opportunity to make a meaningful difference in the lives of children and young people.

Flexible hours suitable for retired individuals or those seeking part-time work.

Access to training and development opportunities, including in digital systems.

Joining a supportive and passionate team dedicated to empowering young individuals.

 

 

 

What We're Looking For: 

Qualifications

Previous experience in an operational or coordination role, preferably with experience in process improvement or digital transformation.

Proficiency in using digital tools and platforms to streamline operations (e.g., project management software, cloud-based systems).

Strong organisational and time management skills.

Excellent communication and interpersonal skills.

Proactive attitude and problem-solving abilities.

Flexibility and adaptability to work in a fast-paced environment.

Commitment to the mission and values of Children with Voices.

 

If you are passionate about making a difference and possess the skills and qualities outlined above, we would love to hear from you! Please submit your CV and a cover letter outlining your suitability for the role to hanita@childrenwithvoices.org.

Summary
Volunteering
Manager
Crisis Support
Families
Homelessness
Hunger
Young People
Hackney
0 Weeks Minimum
9 Hours / Week
Skills you will develop: 
Active listening
Communicating
Organisation
Teamwork
Using professional behaviours
Skills you should possess: 
Project Management

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