What You'll Do:
- Review details of the families booked to visit that day
- Give a warm welcome to all families as they arrive
- Help families to settle in, explain what to expect and offer a cup of tea
- Talk through our referral form to understand their situation better
- Share insight into essential items needed for young children
- Show the items available and encourage them to choose what they love
- Respond with kindness and empathy in emotionally sensitive conversations
- Share information of local activities or services which might be helpful
- Listen out for areas of additional support or concern and share with the team
- Create beautiful packages of clothes, books and toys with care
- Check donated pre-loved items, so that they’re all of gift quality
- Act in a non-judgmental, inclusive and loving way
Why You'll Love It:
- Travel expenses available
- Induction and regular training
- Written references on request
- Unique insight into child poverty in the UK and not-for-profit sector
What You'll Learn:
- Ability to build trust and rapport quickly
- Compassionate communication and active listening skills
- Resilience in challenging or upsetting situations
What We're Looking For:
- Ability to build trust and rapport quickly
- Compassionate communication and active listening skills
- Resilience in challenging or upsetting situations
- Able to carry out light manual tasks
Similar Opportunities
Social Media Officer Volunteer
BPAS
Min. 20 Weeks Minimum weeks
Social Media Officer Volunteer
Volunteering
Marketer
Health, Human Rights, Medicine, Politics
We are seeking a creative and motivated Social Media Officer Volunteer to join our campaigns and communications team. You will support BPAS in expanding our online presence, especially as we grow our TikTok platform and engage our followers.
University Student Mentoring
IntoUniversity
Min. 1 Weeks Minimum weeks
University Student Mentoring
Volunteering
Mentor
Education, Young People
Client support volunteer - Citizens Advice Westminster
City Volunteering
Min. weeks
Client support volunteer - Citizens Advice Westminster
Volunteering
Volunteer
Education, Legal rights and advice
The Client Support Volunteer provides face-to-face support to clients in accessing information and services in office and community outreach settings.
