The Community Link Worker position at Nafsiyat Intercultural Therapy Centre involves providing advice, advocacy, and practical support to clients, with a focus on addressing barriers to engagement with therapy. This role requires excellent interpersonal skills, mental health awareness, and knowledge of local services. The successful candidate will assess client needs, arrange referrals, and maintain relationships with community organisations and statutory services.
Skills and Abilities:
• Conduct one-to-one interviews and assess client needs effectively.
• Provide practical assistance such as writing letters and making phone calls.
• Listen actively and communicate clearly with clients.
• Work with individuals presenting concerning behaviour.
• Build networks and connections with stakeholders.
• Take initiative and collaborate well within a team.
• Proficient in Microsoft Office.
• Organise workload efficiently.
• Speak an additional language to English
• Commit to personal development and training.
• Maintain confidentiality and uphold data protection procedures.
• Embrace diversity and ensure fair service delivery.
For all volunteer positions at our organisation, we require a commitment of at least one day per week, either on a 3-month or 6-month contract basis. Volunteers will be expected to dedicate one day a week of their time from 9:30 AM to 5:30 PM. Depending on the nature of the role, some positions will offer a hybrid working arrangement, allowing for remote work, while others will require attendance at our office. For those working from our office location, we provide support by covering up to £10 of travel and food expenses per day. This commitment ensures consistency and reliability in our volunteer team, allowing us to effectively carry out our mission and serve our community. However, voluntary working hours can be further discussed when you reach out to us.
To apply, please email admin@nafsiyat.org.uk with a CV and Statement of Interest.
Similar Opportunities
Like all Citizens Advice offices, we rely on the talents and dedication of our volunteers to deliver a quality service, both in engaging face to face with clients and in helping keep the bureau running smoothly.
The Client Support Volunteer provides face-to-face support to clients in accessing information and services in office and community outreach settings.
Your role will be to answer our telephone helpline and carry out an assessment of the issues presented by clients to help them find the information they need to solve their problems.
