Welfare Benefits Clinic Volunteer - Islington Mind

What You'll Do: 

The Clinic runs from our head office on Fridays and provides vital support to our service users in accessing welfare benefits.

 

The role will involve supporting Islington Mind service users with applying for Personal Independence Payment, Employment and Support Allowance, and Universal Credit. This includes the completing of benefit forms, corresponding with the Department of Work and Pensions, and accompanying service users to health assessments.

 

Please note this is not a clinical or therapeutic role and involves providing practical support.

What You'll Learn: 

Induction and training to this role will be provided as well as regular support and supervision. Travel and lunch expenses will be reimbursed. And work references provided after completion of one year volunteering.

What We're Looking For: 

The role requires a familiarity with Microsoft Word and a good level of written English. An insight and understanding of mental distress is also needed as you will be engaging in difficult conversations. This is intense but rewarding and vital work as you will be supporting people to access essential income. It would be an advantage to have interest and understanding of the benefits system.

 

We ask for a commitment of at least 1 full year one day a week on Fridays (+ about 2-3 months for DBS check and induction), although there are plenty of opportunities to volunteer more than one day a week should you wish to do so.

 

If this sounds interesting and suitable to you, please complete the application form and return with your CV and a letter of interest, indicating why are you interested in the role. Send these to rosa.morris@islingtonmind.org.uk

Summary
Volunteering
Volunteer
Crisis Support
Health
Mental Health
Islington
52 Weeks Minimum
8 Hours / Week
Skills you will develop: 
Active listening
Communicating
Curious and enquiring
Emotional intelligence
These documents must be completed: 

Similar Opportunities

 
Day Service Volunteer
Headway East London
Min. 16 Weeks Minimum weeks
Day Service Volunteer
Volunteering
Volunteer
Disability, Social Care

Help deliver our programme of activities, offering support 1-to-1 or in small groups

 
Saturday Social Volunteer
Headway East London
Min. 16 Weeks Minimum weeks
Saturday Social Volunteer
Volunteering
Volunteer
Disability, Social Care

Volunteer in the running of Saturday Social Groups - every first Saturday of the month 11am-4pm

 
TCS London Marathon 2025 - Cheer Team Member
Bone Cancer Research Trust
Min. 0 Weeks Minimum weeks
TCS London Marathon 2025 - Cheer Team Member
Volunteering
Supporter
Health, Mental Health, Older People, Sports, Young People

Seeking enthusiastic volunteers for our London Marathon Cheer Points on Sunday 27 April 2025.

Related Articles

City Volunteering
A statement from City St George's...
City St George’s Volunteering is appalled by the recent displays of violence, racism and Islamophobia seen on our streets across the country.
City Volunteering
Guest Blog by Alexandra: when volunteering...
We spoke to Alexandra (BSc & 4th Year Masters Speech and Language Therapy) about her volunteering experiences supporting those with brain...
City Volunteering
Volunteering for Justice for Tenants - Jinnee...
We spoke to Jinnee Ong, a Bar Vocational Studies (BVS) student in the City Law School, about her experience volunteering with Justice for Tenants.