Volunteer eCommerce Assistant

What You'll Do: 

Based in our retail office at West Norwood, you will have the opportunity to discover and quality check premium donations, research the history of quirky and interesting finds; write creative and captivating descriptions of items and decide on pricing, style and photograph donated items for online sale and package and dispatch items for delivery.

Full training will be given so that you can provide excellent service to our loyal customers ensuring they have a great experience online.

Why You'll Love It: 

This is an exciting role for anyone interested in eCommerce, sustainable and charity retail. Every year, we receive thousands of donations including rare and collectible items that are researched and sold on our eBay site. Our eCommerce volunteers spend time researching their history and value before creating engaging content for potential buyers. 


If you think that this varied and interesting role appeals to you, then please do get in touch.

What You'll Learn: 

Skills you'll gain:

• Top-quality customer service experience.
• Profit-focused pricing, researching, and analytical skills.
• Stock management.
• Teamwork development.
• Communication skills.
• Many opportunities to enhance your CV.
• Experience of working in a disability charity.

What We're Looking For: 

You don’t need any special skills or experience to volunteer; a positive attitude and a friendly approach to chatting with other people goes a long way.


We welcome anyone who is interested in retail and sustainable fashion, passionate about sight loss and supporting a charity, wants to learn something new, or is keen to meet people.

United Kingdom
0 Weeks Minimum
3 Hours / Week
Skills you will develop: 
Interpersonal / Confidence
Languages you should know: 
Limited working
Relevant interests: 
Apparel and Fashion
DBS check
Over 18 years old

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