As a phone support volunteer you'll be responsible for making friendly phonecalls to our patients to remind them of their appointments, and to encourage them to attend. You will also trouble-shoot any issues that patients may have, listen to their concerns and note down any issues they may have to be raised with the booking centre.
As a Friends volunteer you'll be able to provide small, but kind actions that go a long way for those living with eye conditions/visual impairment.
It'll give you a great sense of purpose and will give you experience and skills that can be transferred into any career path.
You'll learn a lot including interpersonal skills, and if onsite will gain experience of a hospital-setting.
We are looking for patient, calm and empathetic volunteers who are willing to support our patients.
Similar Opportunities
Our Baby Bank Helpers support families during their visit to Little Village. At one of our busy sites, they help families choose items their children will love. Volunteers also help to sort, check and prepare gifts of pre-loved donations.
Our volunteer drivers bring joy in a box to families across London. Delivering essential gifts of clothing and toys, prams and cots, you will be handing over immediate relief to families living in poverty.
Keen to volunteer, but don’t have the time each week? Join us at one of our One-off Volunteering Days. Help us spread love and kindness to children living in poverty in London.