Helpline Volunteer

What You'll Do: 

You will have your own case load of weekly telephone calls and work towards SMART goals to assist the participant in managing and improving their space and hoarding situation

 

The role consists of:-

  • Building rapport with your assigned participants and offering them one-to-one support over the telephone
  • Delivering our support model of 27 phone calls
  • Assessments of incoming cases (further training will be provided)
  • Complying with HUK's case-management procedures, training program and other relevant policies and procedures.
  • £5 pound meal allowance for each session volunteering. We pay for travel to and from the office in Angel, London.

 

Training on hoarding behaviour and other relevant areas will be provided. If you are interested, please email recruitment@hoardinguk.org  application pack.

What We're Looking For: 
  • Individuals or professionals with interest and/or experience in mental health
  • Psychology graduates or students looking for experience or a student work placement
  • Individuals with lived experiences of hoarding
  • Individuals with the ability to work sensitively and professionally with people facing difficult circumstances
  • A commitment to volunteering with us for one year and for four hours each week
  • Office working (Islington) or remote
  • A commitment to values and ethos of HUK
Summary
Volunteering
Other
Legal rights and advice
Mental Health
Social Care
Islington
52 Weeks Minimum
4 Hours / Week
Skills you will develop: 
Active listening
Building relationships and influencing
Organisation
Using professional behaviours
Relevant interests: 
Charity / Nonprofit
Requirements: 
DBS check
Over 18 years old

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