Helpline Volunteer

What You'll Do: 

You will have your own case load of weekly telephone calls and work towards SMART goals to assist the participant in managing and improving their space and hoarding situation

 

The role consists of:-

  • Building rapport with your assigned participants and offering them one-to-one support over the telephone
  • Delivering our support model of 27 phone calls
  • Assessments of incoming cases (further training will be provided)
  • Complying with HUK's case-management procedures, training program and other relevant policies and procedures.
  • £5 pound meal allowance for each session volunteering. We pay for travel to and from the office in Angel, London.

 

Training on hoarding behaviour and other relevant areas will be provided. If you are interested, please email recruitment@hoardinguk.org  application pack.

What We're Looking For: 
  • Individuals or professionals with interest and/or experience in mental health
  • Psychology graduates or students looking for experience or a student work placement
  • Individuals with lived experiences of hoarding
  • Individuals with the ability to work sensitively and professionally with people facing difficult circumstances
  • A commitment to volunteering with us for one year and for four hours each week
  • Office working (Islington) or remote
  • A commitment to values and ethos of HUK
Summary
Volunteering
Other
Legal rights and advice
Mental Health
Social Care
Islington
52 Weeks Minimum
4 Hours / Week
Skills you will develop: 
Active listening
Building relationships and influencing
Organisation
Using professional behaviours
Relevant interests: 
Charity / Nonprofit
Requirements: 
DBS check
Over 18 years old

Similar Opportunities

 
Student Counsellor/Therapist Placement
Hoarding UK
Min. 52 Weeks Minimum weeks
Student Counsellor/Therapist Placement
Volunteering
Other
Homelessness, Mental Health

You will be providing face-to-face or remote support through delivering HUK’s therapeutic 1-2-1 support program for people impacted by hoarding behaviour.

 
GetActive Volunteer
City St George's Students' Union
Min. 0 Weeks Minimum weeks
GetActive Volunteer
Volunteering
Volunteer
Sports

Help make our GetActive sessions welcoming and inclusive by joining in, encouraging others, and creating a fun, supportive atmosphere for all participants.

 
Autism Xmas Project Volunteer 2025
Kith & Kids
Min. weeks
Autism Xmas Project Volunteer 2025
Volunteering
Volunteer
Disability, Families, Social Care

9.30am to 5.30pm, Sat 27th – Wed 31st December, in north London Join us on our Xmas Project and get to know our friendly service users who have autism or a learning disability as you all take part in fun and challenging creative workshops

Related Articles

City St George's Volunteering
"Interviews…are less about academic...
Ken Hy set up Project Wildlife - a volunteering project that enabled him to use the knowledge he'd developed through studying Civil Engineering
City St George's Volunteering
“I was excited to be part of the history”
We caught up with the Sustainability team and some of the students who volunteered at City’s first London Student Sustainability Conference
  •