Citizens Advice is the national charity providing practical advice and knowledge for free to anyone who needs it. In total they helped over 2.66 million people find a way forward with one-to-one advice in 2022-23. Their advice website had over 60 million views of their online self-help advice. They provide support in approximately 1,600 locations across England and Wales with 14,000 volunteers and 8,843 staff. Volunteering for Citizens Advice is a fulfilling way to develop employable skills as well as use your time to help others.
What kinds of roles are there?
Each borough has differing levels of demand for volunteers, so it's best to check with your local branch first. In general, the most common roles Citizens Advice recruit for are
- giving information, advice and client support
- admin and customer service
- fundraising
- media
- research and campaigns
- volunteer recruitment and support
- trustee
They even have their own handy quiz to help you find a role that works best for you! You can take it here. All these roles offer a unique chance to gain valuable experience, whether through gaining directly relevant skills or transferrable ones.
Where is my local Citizens Advice bureau?
Within Greater London, there are 28 Citizens Advice charities delivering advice services. Find your local branch below and get involved. If your local branch isn't recruitung for volunteers, why not try a neighbouring borough?
East End (Hackney, Newham, and Tower Hamlets)
Related Opportunities
Keen to volunteer, but don’t have the time each week? Join us at one of our One-off Volunteering Days. Help us spread love and kindness to children living in poverty in London.
Our volunteer drivers bring joy in a box to families across London. Delivering essential gifts of clothing and toys, prams and cots, you will be handing over immediate relief to families living in poverty.
Our Baby Bank Helpers support families during their visit to Little Village. At one of our busy sites, they help families choose items their children will love. Volunteers also help to sort, check and prepare gifts of pre-loved donations.