Online Community Moderator Volunteer at National Autistic Society

You will moderate the user generated content on The National Autistic Society (NAS) Online Community.

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(1PM - 5PM)
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(5PM - 8PM)
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Hours per week 4 hours
Location 393 City Road London EC1v 1NG
Description

You will moderate the user generated content on The National Autistic Society (NAS) Online Community. You will ensure that users adhere to the Community’s rules, creating a safe space which protects the interests of the user and of the NAS.

Tasks will include:
• Ensuring the community is used appropriately
• Assisting users having difficulty using the community
• Protecting users by keeping an eye out for irrelevant or controversial information (this may include inappropriate medical advice, inappropriate advice on strategies to use, every individual with autism is different and what may work for one individual may not work for another)
• Protecting users by looking out for advertising, promotion of products and unapproved research requests.
• Looking out for inaccurate postings about the NAS
• Intervening only where absolutely necessary, mainly by referring to others; by signposting where appropriate for relevant information; and, occasionally, by editing or removing posts or threads.
• a positive attitude
• a commitment to/enthusiasm for information provision
• excellent communication skills
• an excellent standard of English
• good comprehension skills
• sensitivity to individuals’ needs and confidentiality
• be a confident internet user
• ability to keep track of your progress and manage your time
• good administration skills
• ability to accurately record information
• general IT skills
• ability to work on own initiative
• an interest in autism
• ability to represent the NAS’s values whilst volunteering
We seek applications from anyone interested in the role, but particularly welcome applications from those with a diagnosis of autism or Asperger syndrome.

This opportunity will assist you in gaining the following skills:

  • Interpersonal/Confidence
  • Teamwork
  • Problem solving/Creativity
  • Computer/Technical

Training will be provided by the organisation for this position:

• a full one-day training session before starting your role
• volunteer induction
• online autism awareness training and other e-learning courses
• on-the-job training
• ongoing support and supervision with your line manager
• reasonable travel expenses will be reimbursed within London

• Mandatory training for the role will be from 9:45am – 4:15pm on Saturday 25th November 2017 in central London. Please ensure you are available for this training date before applying for the role. Please complete a Volunteer Application Form and email it to lifeline.volunteers@nas.org.uk by Friday 17th November 2017 at 12:00pm.

About you

The organisation has indicated the following requirements from volunteers who want to take this opportunity.

Essential: A positive attitude, a commitment to/enthusiasm for information provision, excellent communication skills, an excellent standard of English.

Desirable: General IT skills • ability to work on own initiative • an interest in autism • ability to represent the NAS’s values whilst volunteering

Interested?

Submit your info to this organisation today.

Register now!